Effective September 25, 2026
Kingdom House Designs (“KHD,” “we,” “us,” or “our”) operates khdesignbykenyun.com. This Privacy Policy explains the information we collect, how we use it, and the choices available to you.
Information we collect
- Contact and order information, such as your name, email address, phone number, billing address, shipping address, and order details.
- Customization information you choose to provide, including names, wording, images, or other details needed to create a personalized product.
- Account, customer-service, and communication information.
- Technical and usage information, such as IP address, browser type, device information, cookies, and interactions with our website.
How we use information
We use information to process and fulfill orders; create personalized products; provide customer service; calculate shipping; prevent fraud; maintain and improve our website; communicate about an order; and comply with legal, tax, accounting, and security obligations.
Payments and service providers
Payments are processed by third-party payment providers such as Stripe or PayPal. KHD does not receive or store your complete payment-card number. We may share information necessary to complete your order with payment processors, carriers and shipping platforms such as USPS, UPS, or Shippo, and providers that support our website, hosting, analytics, security, and customer service. These providers may process information under their own privacy policies.
Cookies and analytics
Our website may use cookies and similar technologies to keep the cart and checkout working, remember preferences, support account features, understand site use, and help protect the website. Browser settings may allow you to block or delete cookies, although some store features may not work properly afterward.
How long we keep information
We keep order and customer records for as long as reasonably necessary to fulfill orders, provide support, resolve disputes, maintain business and tax records, prevent fraud, and comply with legal obligations. Customization files may be retained as needed to complete an order or support a reorder, unless deletion is requested and we are not legally required to retain them.
Your choices and privacy requests
You may request access to, correction of, or deletion of personal information we maintain about you, subject to legal and recordkeeping requirements. To make a request, email Kingdomhousedesigns2025@gmail.com. We may need to verify your identity before completing a request.
Children’s privacy
Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Security
We use reasonable administrative and technical measures intended to protect personal information. No internet transmission or storage system can be guaranteed completely secure.
Changes to this policy
We may update this policy as our store, services, or legal obligations change. The effective date above will be revised when changes are posted.
Contact us
Questions about this Privacy Policy may be sent to Kingdomhousedesigns2025@gmail.com.